Cisco Collaboration

Collaboration is the catalyst for business advancement. Cooperation of employees may be essentially progressed in case they are permitted to get required assets and information. Way better interest will without a doubt result in higher proficiency, dependability and fulfillment among employees. No matter among people, groups or between enterprises and clients or partners, collaboration should be carried out in a straightforward and straightforward way, as it were through which might the above-mentioned comes about be accomplished. Collaboration always includes not only internal colleagues, but ecosystems of external experts and partners as well. At the same time, you want to know that your information is kept safe and secure.

Unified Communications

People work together in different ways. And they use a lot of collaboration tools: IP telephony for voice calling, web and video conferencing, voice mail, mobility, desktop sharing, instant messaging and presence, and more. Unified communications (UC) solutions deliver integration of these tools, with seamless user experiences that help people work together more effectively. Anywhere, on any device. They bring real-time communication from your phone system and conferencing solutions together with messaging and chat, and integrate with everyday business applications using APIs. UC solutions are available as on-premises software, partner-hosted solutions, or as a service (UCaaS) from cloud providers.


Using voice commands, AI-powered Webex Assistant interacts with you to help with notes, highlights, follow-ups, and more. Ask the Webex Assistant to take a note or just highlight the point yourself. Trigger words will also autocapture key points. Easily edit and share meeting highlights, transcripts, and recordings. Send follow-ups and action items to everyone or to specific attendees. Never miss a detail in your meeting with real-time meeting transcription and closed captioning. A great benefit for the hearing impaired. Record your meeting to get post-meeting transcript and presentation content. Find that exact point in your recordings with key-word search; Webex saves you time by searching in one recording or across all your recordings.

Client Service

Cisco offers a broad product portfolio, including call centers, calls, meetings, teamwork and various devices. The Cisco Collaboration Flex Plan provides on-premise, cloud, and hybrid options, with common UX and deployment tasks, allowing you to deploy at your own pace. Our open and flexible cloud architecture allows customization and application integration to achieve a smooth management and user experience. The Cisco Customer Service Center solution provides a cognitive customer service agent and customer experience equipped with AI technology, and can in-depth view of the customer journey.

  • Cisco Webex

    Webex Meetings is the world’s most popular cloud-based collaboration solution for the business, offering highly secure integrated audio, video, drawings and content sharing from the Cisco Webex cloud. Cognitive Collaboration features such as Webex Assistant and People Insights bring artificial intelligence to automate meeting tasks.

  • Smart Boards

    All-in-one device for team collaboration. With the Cisco Webex Board (formerly Cisco Spark Board), you can wirelessly present, whiteboard, video or audio conference, and even annotate shared content. The Webex Board has everything you need for team collaboration at the touch of a finger. Use the Cisco Webex Teams (formerly Cisco Spark) app to connect with virtual team members through the devices of their choice. The Webex Board comes in three sizes—55-inch, 70-inch, and 85-inch screens—to cover all your creative and collaboration needs from huddle to boardroom.

  • Meeting Rooms

    Cisco Webex Room 70 is the flagship video collaboration product within the Cisco Webex Room Series portfolio. The Room 70 is available in two configurations: Room 70 Single (70S) with one 70″ LED screen for a people focused experience, and Room 70 Dual (70D) with two 70” LED screens for a people focused and people/content focused experience. The systems combine beautiful design and powerful functionality into an all in-one solution for medium to-large rooms. Room 70 will transform your meeting spaces into a video collaboration hub – whether for connecting teams across the globe or for local meetings.

  • Desk Devices

    New devices, tailored for the way you work. Webex Desk devices bring high-quality collaboration to your home and office desktop. With built-in intelligence, distractions are eliminated, meetings stay productive, and the virtual becomes personal.

Microsoft Teams

Microsoft Teams is a proprietary business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Teams primarily competes with the similar service Slack, offering workspace chat and videoconferencing, file storage, and application integration. Teams is replacing other Microsoft-operated business messaging and collaboration platforms, including Skype for Business and Microsoft Classroom. Throughout the COVID-19 pandemic, Teams, and other software such as Zoom and Google Meet, gained much interest as many meetings have moved to a virtual environment. The feature includes:

  • Chat

    Share your opinion and have fun with your team. Send GIFs, stickers, and emojis in a group chat or in one-to-one messages.

  • Meet

    Instantly go from group chat to video conference with the touch of a button. Teams of two or 10,000 can meet in one place from anywhere.

  • Call

    Make and receive calls directly in Microsoft Teams with advanced features like group calling, cloud voicemail, and call transfers.

We provide  Cisco collaboration and Microsoft Teams: both strategies are suited based on your organization needs. Aus NewTechs can help you to plan, select and implement the right Cisco collaboration solution. Contact us to request a teamwork assessment.

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